Terms and Conditions

Last Updated: 11th of January 2024
Welcome to Octotix! Please carefully review the following terms and conditions that govern your use of the Octotix event ticketing system.
By using Octotix, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our platform.

1. Ticket Purchase and Attendance:
1.1 Ticket Purchase: All ticket sales are final. Refunds and exchanges are subject to the Refunds and Exchanges Policy available on the Octotix platform. 1.2 Attendee Responsibilities: Attendees must adhere to the event organizer’s rules and regulations. Octotix is not responsible for any issues arising during an event.

2. Account Registration and Security:
2.1 Account Creation: Users are required to create an account to purchase tickets. Personal information must be accurate and kept up to date.
2.2 Account Security: Users are responsible for maintaining the security of their accounts. Notify Octotix immediately of any unauthorized use or security breaches.

3. Event Organizer Responsibilities:
3.1 Event Details: Event organizers are responsible for providing accurate and up-to-date event information, including dates, times, and locations.
3.2 Communications: Event organizers are responsible for communicating directly with attendees regarding event details and updates.

4. Prohibited Conduct:
4.1 Misuse of Platform: Users must not engage in any activity that may disrupt or interfere with the proper functioning of Octotix.
4.2 Unauthorized Access: Unauthorized access to Octotix’s systems, data, or accounts is strictly prohibited.

5. Intellectual Property:
5.1 Ownership: Octotix retains ownership of all intellectual property associated with the platform. Users may not reproduce or distribute content without permission.

6. Limitation of Liability:
6.1 Platform Availability: Octotix strives to maintain continuous platform availability but is not liable for any disruptions, technical issues, or downtime.
6.2 Third-Party Links: Octotix is not responsible for the content or reliability of third-party websites linked from our platform.

7. Governing Law:
7.1 Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Australia.

8. Changes to Terms:
8.1 Amendments: Octotix reserves the right to update or modify these terms and conditions at any time. Users will be notified of significant changes.

9. Contact Information:
For inquiries or concerns related to these terms and conditions, please contact us at support@octotix.com. Thank you for choosing Octotix! We appreciate your cooperation and hope you enjoy seamless event experiences with us.